The home I bought has a quality problem, but the merchant said that it is Xia Si, and the quality pr

Of course, you can request a return, but you need to wait for the seller's consent before you can return the product.

The model furniture I bought on the 5th floor of Red Star Macalline in Hexi District, Tianjin, includes: sofa, coffee table, and TV cabinet in the living room; dining tables and chairs in the dining room; The bookcases and wardrobes in the study have obvious quality problems, such as: the softness and hardness of the sofa cushions do not match the real objects in the store, and the leather and gloss of the cushions are completely different, and there are serious quality problems; The fabric colors of the 6 dining chairs are significantly different; The bookcase in the study was prickly around the perimeter during the wiping process, and it hurt my hand. >>>More

There is a quality problem with the furniture, the first is to communicate with the seller to solve the after-sales problem, the furniture problem is so serious that it cannot be used, you can choose to return it, if the communication is not smooth, you can only take the legal route.

Bluebird Furniture made false promises, and the two leather stools that were given as a gift for the sofa have not been given so far, and they have been asked for many times but they have not been given.

If there is a quality problem, you can ask for repair, replacement, return and compensation for losses according to law.