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Anonymous users2024-01-24You can call the complaint phone number or go to the consumer association to complain.
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Anonymous users2024-01-23Negotiate with the store first and come up with the compensation you want. If the negotiation fails, call 12315 to complain. Take care to keep the evidence.
Try to smile, let them feel your sincerity, with dirty dishes must be changed for the guests, otherwise because a dish is easy to ruin that person's favorability of your restaurant will not come again or let friends not come, the quality of the dishes must be strict, I hope to help you.
Restaurant food mildew, by the guest complaints, it is indeed the responsibility of the restaurant, then the reasonable requirements of the guests must be met, the compensation needs to be compensated, as far as possible to make the big thing small, the reputation of the restaurant is more valuable.
Directly call the manager to deal with it, and if it doesn't work, go to the Consumer Association TV station to complain and expose.
Those who put things in the dishes by themselves are asking for money, you can ask for a refund or change the dishes, and you don't have to ask for money, so you don't have to worry about others misunderstanding at all.
If no harm is caused, it means an apology, a change of food or a free order. If an injury is caused, medical expenses and damages will be covered.