I bought a sofa on the Internet, the shipping cost is 300, I received the goods, and found that the

Taobao does not support the return of freight on delivery, unless both parties agree to collect the payment.

As for the evidence that the two parties agreed to pay through negotiation, Taobao mainly used Want Want chat records. As long as the two parties have agreed on the shipping burden on Want Want, even if the seller repents of the set, they can also apply for customer service intervention to solve the problem, but it must be a record of chatting with the corresponding seller Want Want using the username of the baby to take a picture.

The freight seller bears the operating cost back and forth, this piece of Taobao does not have relevant insurance, and the goods sent by the general seller, if there are goods that can be clearly identified as quality problems, even if Taobao intervenes, after taking photos and collecting evidence, the seller will pay for the freight in the end, so instead of increasing the refund of disputes, it is better to lose money directly.

As long as you retain sufficient direct evidence to prove that the product has quality problems, or the two parties have agreed to bear the cost, there is no need to worry, more Taobao sellers are actually based on the buyer's shopping experience as the main operation direction, there are some goods, the seller feels that the low price, this quality is OK, but the description ignores the time or the shortcomings of the description, resulting in a large gap between the buyer's expectation and the physical object, in this case, the seller is mostly self-admitted.

It's good to be able to return the goods, and the cost of returning the goods is at your own expense.

。。He told you to pay, you paid.