How do customers answer when they say the sofa is too soft?

That sofa is too soft.

1. The sponge cushion of the fabric sofa is too soft, you can add a sponge or replace the sponge with a slightly higher density. >>>More

OK. It's just that the price of the hard pad is higher. Soft and hard, that is, more or less springs in the mat. The springs are more stiffer. The height of the mat remains the same. >>>More

It depends on the fundamentals. Maybe what you said is just the appearance (your aunt is here + the bed is soft as he said), but it's not the root cause. He may be afraid of impulsiveness, or he may want to go out to play games or watch football, or he may chat with his friends ......You can only think about what to do if you know the real reason.

Generally, there are after-sales ones that can be re-hardened during the after-sales period.