The new sofa collapsed a few days after I bought it, and I was angry, what should I do if the store

My personal suggestion is to find a professional organization to identify the cause of the sofa collapse, if it is the quality of the sofa itself, then take the invoice to find the store, and if it can't be solved, it is recommended to go through legal procedures. As for the reasons for the collapse of the sofa, there are only a few, man-made damage and the quality of the sofa itself, including the inconsistency of the sponge inside the cushion, the frequent leaning on the back of the sofa, the nylon or spring problems of the sofa base, etc. After all, the sofa is a low-frequency purchase commodity, and most people will use it for a long time, so it is recommended to choose a big brand like the left and right sofa if you buy it again, the quality is guaranteed, and the after-sales service is also in place.

Hopefully, these solutions will help you.

Collect evidence, 315 consumer association complaints,

Seeing your above situation, it collapsed a few days after buying home, which is a quality problem, and the store does not give you a change, you can call the association to complain about the quality of the store, and the consumer association will give you a satisfactory answer.

Since it is a newly bought sofa and there is a quality problem, you can find the merchant to theoretically change to the same sofa or refund, but you can complain or call the police if you can't communicate.

The store does not change, you take the invoice to 12315 to complain to the store, as long as 315 comes forward to solve the problem, the store will change.