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Anonymous users2024-01-24Be friendly, people like people with good attitudes and good manners. Explain well to the guest, don't have conflicts, it's a big deal to give the customer a plate of side dishes, so that the customer can forgive me.
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Anonymous users2024-01-23Ask why, and make it satisfying. If it cannot be reached, it will be reported to the superior to solve the problem.
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Anonymous users2024-01-22Apologize hard, pretend to be pitiful, be polite, be polite!
If there are guests who are dissatisfied with the food in the restaurant, we will thank the customers for the first time, with their supervision, our work can be better and better, and then hurry up to check, where is the problem with our food, do not make more customers dissatisfied.
First of all, the environment must be good, the chair where the guest sits must be clean, the table should also feel refreshing, the tableware should give people a particularly clean and comfortable feeling, and secondly, the waiter's attitude should be good, not just for a certain table and serve, again, during the meal, the guest's requirements for the dishes should be quickly fed back to the kitchen, so that the impression left on the guest will be better, and finally the cashier must have the skill of speaking when paying, and the user has a deep praise.
The first impression is important, and a smile is your greatest weapon.
The service must be good.
Then give him the praise card. You say if he thinks you're doing a good job, fill it in. >>>More
I feel that the first step is visibility, small advertising, and then the atmosphere of the store, which feels very warm