Does the restaurant customer service need to know a computer?

Updated on Restaurant 2024-05-21
6 answers
  1. Anonymous users2024-01-24

    You don't necessarily need to know a computer, but you may need to use 220V electricity to call your brain.

  2. Anonymous users2024-01-23

    Not necessarily! If it's a small restaurant, as long as you can write, you'll be fine.

  3. Anonymous users2024-01-22

    No, of course it would be better.

  4. Anonymous users2024-01-21

    Not necessarily, of course it will be good.

  5. Anonymous users2024-01-20

    Yes, yes, yes.

  6. Anonymous users2024-01-19

    Not necessarily, depending on the restaurant requirements, it is recommended to learn better.

    Job Responsibilities of Restaurant Customer Service:

    Dress according to the company's regulations, continue to be clean and hygienic, meet the company's requirements, often continue to smile in customer service, and obey the work arrangements of superiors.

    Cooperate with other personnel to be responsible for the cleaning of all parts of the tea house, the placement and maintenance of dining utensils and entertainment facilities.

    Responsible for serving and receiving guests, familiar with the production method of tea and drinks, taste characteristics and approximate time of production, and understand the relevant cultural background; Be proficient in introducing tea culture knowledge to guests.

    Do a good job in the environmental sanitation of the tea house, wipe the tableware and service utensils according to the standard, and do self-inspection.

    Arrange the guests to the corresponding seats in a timely manner, and do not neglect the guests; According to the requirements of the guests, there are special conditions to ask the guests, for appropriate sales.

    Take the initiative to patrol the station, understand the needs of guests, control the service frequency according to the actual situation, and achieve customer satisfaction.

    Prepare bills for guests in advance, check them clearly, and ensure that they are accurate.

    As soon as the guests leave, they clean up the countertops and prepare to receive the next group of guests.

    Take the initiative to communicate with guests, solicit guests' opinions, and report to superiors in a timely manner.

    After the restaurant is closed, do the finishing work of each part.

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