How long after a successful furniture transaction can I apply for after sales

Updated on furniture 2024-05-13
4 answers
  1. Anonymous users2024-01-23

    First of all, open the after-sales management of the furniture ERP system - customer service application interface, click on the application interface to enter, click the new button again, select the order number, fill in the after-sales type, upload pictures, etc., and the filling of the customer service after-sales application form is basically completed. Another step is to review the application form, select and click to review.

    After the furniture ERP customer service application, it will enter the after-sales submission, first of all, you need to lock the system order, and then click on the review, and then an after-sales processing result box will pop up, at this time we need to check the end of the state, there are four kinds of end status: need to return, need to refund, need to reissue, solved (only need to check the required status, but also check the state).

    Case: If a refund is required, check the Refund required, complete the refund information on the corresponding refund information page, and then save it. The required fields are the repayment type, refund type, refund method, repayment account number, responsible person, etc., as well as the refund amount and the number of items refunded.

  2. Anonymous users2024-01-22

    When you confirm that you have received the goods, you can apply for after-sales service after paying the full amount.

  3. Anonymous users2024-01-21

    Confirm receipt and payment. Then you can apply for after-sales service to deal with your problem.

  4. Anonymous users2024-01-20

    For large items, furniture is generally guaranteed for three years. (Regular store pre-sale consultation confirmation) in the process of using the product found such and such a problem "apply for after-sales".

    The seller must provide Wangtong after-sales service for the goods sold: returns, exchanges, repairs, etc.

    Confirm the receipt of the goods" confirm the loan "The transaction is successful, and within 15 days from the date of "Sleepy Natan applies for after-sales".

    If the time limit is exceeded, the channel for rights protection is closed.

    Unless, the Minchun product belongs to the three packs of products.

    Customer service will verify the order number, refund number, and after-sales number.

    If you think that you must provide after-sales service, we will open the "application for after-sales" channel for you again.

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