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Anonymous users2024-01-23As long as it is a Tmall flagship store, it is an online store directly opened by the manufacturer, such a product is very quality-assured, you can buy it with confidence, and Tmall has good after-sales service.
Call directly to the Quality Supervision Bureau to complain, just say quality problems.
The link I link to the official website of Qumei Furniture is the official flagship store of T Cat Qumei Furniture.
This can contact the seller to deal with or contact Tmall Xiaoer for help, the "months" in your description do not know exactly how many months, the furniture category has a three-pack time limit, that is, 90 days after the transaction is successful. >>>More
Nanyue Home Furnishing City is an online home shopping mall under Nanyue Home Furnishing Co., Ltd., a home furnishing company with a number of experience halls, more than 100 offline physical stores and franchise stores and other service outlets. Leading business philosophy and positioning, Nanyue Home Furnishing City strives to improve and enhance the quality and taste of home furnishing, and is committed to creating a five-star warm home space for most people in the future. >>>More
It seems that our TV program has also reported before that the buyer wants to return the sofa because of the quality problem, and it does not agree. The reporter also took the buyer to the industrial and commercial office, and the person from the industrial and commercial office found the place on the company's business license on the Taobao website, and then got into an industrial and commercial page on the website, complaining or something. I can't remember the specifics. >>>More