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Anonymous users2024-01-23If you find it at the time, you can return it, and now it has been used for three months, and if it is broken, you can only ask him to repair it for you, it may be difficult to return it, you can also fight for it, try it.
The process is very general, the sponge is not good, it is recommended to find the after-sales service center of the mall to complain and negotiate, if necessary, you can ask for a return.
Of course, if the seller refuses to deal with it, calling 12315 to file a complaint may be better handled.
Call 12315 for complaint handling.
If you find a problem when the actual goods arrive, you can refuse to accept them on the spot, which will be better handled. >>>More
Hello, I am also a brand furniture, if the sofa you buy is Dynasty furniture, there will definitely be a logo on the sofa, for example, you can turn over the sofa to see if the bottom cloth below has the words Dynasty furniture, the same sofa can be produced by different manufacturers, which is very important, and there are obvious differences in quality, paint workmanship, etc.
To return and exchange is generally what is the serious quality problem of the sofa itself! If it has been used for 3 months, it is basically impossible to return it, but generally the sofa will be warranted, like the better brand CBD, their warranty time is 3 years, and the others are basically 1-3 years, if you buy it before the warranty, you can only go to the manufacturer to repair it for you!