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This is not good communication with customers in time, and the most hateful thing is that the customer's approach is very unkind, and the quality is a problem. It must be condemned. So try to communicate with customers as much as possible at work. Thank you.
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One of them: explain politely and politely! Lower your tone!
Second: if it still doesn't work! Find the manager at the store!
Because it's not your problem! It's the guests who make it difficult! Third:
Even if I bear it, it is in the store! Why you! You just do what the guest ordered!
There's nothing wrong with you! At last! Think about whether you're doing something wrong!
If that's right, it's not your reason! Hope it helps.
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This is a problem of the hotel's management system, and the loss should be borne by the hotel.
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Tell him directly that the dish will be ready immediately, and even if he is in a hurry and don't want it, let him pay, and say that the dish is already in the pot.
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You don't have to take responsibility, make it clear to the boss that you should be able to get back according to our words.
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Communicate with the guests, you really can't find the boss
If you return the dish now, we will lose money, because it is impossible for a guest to order the same dish as you, if he doesn't believe it, he will understand if he takes it to the kitchen.
There is some truth in your suggestion, you can propose it to the restaurant leader, as long as it is beneficial to the restaurant, the leader may adopt it.
No, please write it yourself according to the actual situation, mainly write about the main work content, emphasize the importance of food safety, how to work hard, the achievements, and finally put forward some reasonable suggestions or new directions... >>>More
Admit your mistakes, have a good attitude, and accept punishment is not a big deal.
Can't just say it's delicious. The criteria for "delicious" vary, just as a smoker says that a cigarette is good to smoke. I can only introduce what the taste of chicken is, what kind of people are more suitable, more popular, and eaten by a lot of people.