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Anonymous users2024-01-23Positive, sincere, with a good attitude, and decisive! As long as the problems raised by the guests are reasonable, they can be solved in the first time! I believe that as long as this guest is not a scoundrel, he will not continue to make things difficult for you.
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Anonymous users2024-01-22First of all, you should have a good attitude, admit your mistakes, explain to the guest that this is just an example, and apologize sincerely. And ask the guest how they would like to be resolved. Changing dishes is the minimum, and if you take a step back, you can get the order free.
If the guest is easy to talk, it should not be a big problem. If you can't do it, you can only make compensation. Try to make big things small, which is good for the individual and the restaurant.
Be steady when talking, don't be too early or rush to compensate, you need to make a moderate refusal to maximize the benefits of the restaurant. The reputation of the restaurant should be guaranteed first, and then the amount of compensation should be minimized. Don't be blunt.
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Anonymous users2024-01-21Sincerely apologize, and waive the money for this meal, and be sure to pay attention in the future.
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Anonymous users2024-01-20Let's change it first, coordinate it well, and then get it free if it doesn't work.
Smile and tell him to wait and go to your boss to deal with it.
Knowing the specific poisoning is aimed at rescue... Immediately sent to the hospital.
You have to reflect on yourself, is your work not serious, when ordering food to guests are paying attention or thinking about something else, do things to concentrate, this no matter which industry must be complied with, if you make this mistake again, it is estimated that you will only be fired.
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