4 answers
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The reason why the toilet is frozen and cracked is because the weather is too cold and the toilet is frozen and cracked due to improper operation, which is not a product quality problem.
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It's not a matter of quality, we all know that ice is larger than water. In winter, iron faucets can freeze out, not to mention ceramic, in this case, you can only negotiate with the store.
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Definitely a quality problem, see if it is not within the warranty period?
It is best to buy slightly better brands for toilets, such as TOTO, Kohler, Wrigley, and Jiumu.
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I haven't heard that the toilet can freeze at home, how cold is your home! This is a matter of quality.
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