Responsibilities of a restaurant lobby manager

Updated on Restaurant 2024-01-28
3 answers
  1. Anonymous users2024-01-23

    Lobby Manager Job Responsibilities:

    1. Supervise and complete the daily operation of the restaurant, formulate employee attendance sheets, check employee attendance, personal hygiene, grooming, appearance meets the requirements, uniforms, and shoes are neat.

    2. Responsible for the formulation of restaurant promotion plan, specification and implementation of service procedures.

    3. Participate in the regular meeting of the general manager and various meetings held by the general manager, and listen to the implementation of various tasks assigned by the organization.

    4. Pay attention to the training of employees, regularly organize the learning of service skills and techniques, train employees on hotel awareness and sales awareness, conduct regular assessment and inspection and make training records.

    5. Warm hospitality, modest attitude, properly handle guest complaints, continuously improve service quality, strengthen on-site management, adhere to the front line during business hours, and find and correct problems in service in a timely manner.

    6. Check the service quality of the restaurant and check every level of the restaurant's production service.

    7. Strengthen the management of restaurant property, grasp and control the use of items, reduce expenses and loss of items, and eliminate waste.

    8. Responsible for the cleaning and sanitation of the restaurant, maintaining environmental hygiene, beautifying the restaurant, and making regular cleaning arrangements.

    9. Maintain good cooperative relations with departments at all levels, communicate with the logistics director for a long time, and develop special dishes according to seasonal differences, guests' tastes, and local conditions.

    10. Do a good job in guest relations, take the initiative to communicate with guests, accept guest opinions with an open mind, deal with guest complaints, and immediately take practical solutions, and report to the general manager if necessary.

    11. Make a record of the day's business, check the daily work on duty, and make a weekly and monthly work summary.

    12. Be familiar with the display position of restaurant facilities and equipment (water and electricity main valve), pay attention to the safety awareness of employees, and achieve safety without accidents.

    13. Preside over the pre-dinner meeting, convey the instructions of the superiors, make the final inspection of the pre-meal preparations, and make a summary after the meal.

  2. Anonymous users2024-01-22

    Hello, I have seen your question and am sorting out the answer, please wait a while Oh Ask. Good.

    Good. Hello dear, I found the job responsibilities of the lobby manager of the hot pot restaurant for you1Assist the project leader in managing the operation of the canteen, including but not limited to personnel management, hygiene management, and customer service; 2.

    Assist the project leader to make internal statistical reports and connect with various functional departments of the company; 3.Organize all kinds of training within the canteen, and make corresponding training records and meeting records; 4.Dealing with emergencies, such as customer complaints, fire fighting, etc.; 5.

    Other work assigned by the leader. I hope mine can help you, if you are satisfied with my service, please give me a like, thank you, I wish you a happy life.

    Questions. Thank you.

    You're welcome, I hope I can help you, if you are satisfied with my service, please give me a like, thank you, I wish you a happy life.

  3. Anonymous users2024-01-21

    Solve the things that happened in the restaurant.

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